This policy applies to all personal data processing activities carried out through the website, as well as services provided to customers located in Australia.
In accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), this policy outlines the categories of data collected, the purposes of processing, and user rights.
Personal data refers to any information that can directly or indirectly identify an individual, including name, address, email, payment details, and browsing data.
Personal data may be collected in the following situations:
during account registration or purchase processes
when subscribing to informational communications
when contacting customer service via forms or email
during browsing activity through cookies and analytics tools
Cookies are used for the following purposes:
ensuring security and proper functioning of the website
improving user experience and adapting content
analysing traffic and evaluating website performance
providing content aligned with user activity
Users are informed about cookie usage when accessing the website and can manage preferences via browser settings.
Collected data is used to:
manage and monitor orders placed on the website
provide customer support before and after purchase
send service-related information with user consent
ensure website security and prevent fraudulent activity
Personal data is not sold under any circumstances.
Data may only be shared with:
service providers involved in order processing, including payment, logistics, and hosting services
competent authorities where required under Australian law
All partners are bound by strict confidentiality obligations in accordance with the Australian Privacy Principles (APP 6 – Use or Disclosure of Personal Information).
Personal data is retained for periods appropriate to its purpose:
order-related data: up to 5 years from the last transaction
administrative data: in accordance with statutory record-keeping obligations under Australian law
data used for communications: until consent is withdrawn or up to 3 years from the last interaction
Cookies may be stored for up to 12 months from installation.
Users may withdraw consent at any time via browser settings or by contacting the store.
Under the Australian Privacy Principles (APP 12 and APP 13), users have the right to:
access their personal data
request correction of inaccurate or incomplete data
Where applicable, users may also request deletion or restriction of processing, subject to legal obligations.
To exercise these rights, users may submit a request via email with valid identification. The store will respond within the timeframes required under Australian law.
Personal data processing is based on the following legal grounds:
contract performance: order processing and delivery
user consent: communications and non-essential cookies
legitimate interests: fraud prevention and service improvement
legal obligations: compliance with regulatory and administrative requirements under Australian law
All processing activities are conducted in accordance with the Privacy Act 1988 (Cth).
Email: quotations@nookupio.com
Phone: +81 (708) 914 78 36
Address: 5-1-25 MINAMIYASUI-CHO, SAKAI-KU, SAKAI-SHI, OSAKA 590-0064, JAPAN
Customer Service Hours: Monday to Friday, 10:15 – 15:15
The store is committed to ensuring lawful, transparent, and secure data processing practices, reinforcing user trust throughout all interactions on the website.
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